Terms & Conditions

1. Who we are

These terms are an agreement between you and Ollo ("Ollo", "we", "us"), which operates the Ollo website and apps at sayollo.si and app.sayollo.si (the "Service"). When you use the Service, you are contracting with Ollo.

2. Acceptance

By creating an account or continuing to use the Service you agree to these terms. If you use Ollo on behalf of an organisation, you confirm you have authority to bind it. If you use it as an individual, you confirm you are of legal age where you live.

3. The Service

Ollo is an AI-native hiring platform. Candidates build a professional profile with an AI career agent, take AI interviews and receive opportunities. Companies create role briefs, match and interview candidates, and coordinate hiring through Ollo, Slack, email and WhatsApp.

4. Your account

Keep your login details confidential; you are responsible for activity under your account. Provide accurate information and keep it up to date.

5. Acceptable use

You must not misuse the Service, including:

• using it for anything unlawful, fraudulent or deceptive, including false claims about your experience or impersonating others;
• sending spam or unsolicited messages to candidates or companies;
• infringing anyone's intellectual property or privacy rights;
• interfering with security — malware, probing, scraping, overloading or bypassing access controls or plan limits;
• reverse engineering, reselling or redistributing the Service.

6. AI features

• You must not use the AI features to create illegal content, hate speech, harassment, deepfakes or malware, or to attempt to jailbreak or manipulate the models.
• You are responsible for what you say and upload, for having the rights to it, and for how you use what the AI produces.
• AI output — including interview assessments, trust scores, matches and resumes — can be inaccurate or incomplete. Check it before relying on it. It is not legal, employment or other professional advice, and hiring decisions must remain with people.
• You keep your rights in what you put in. Subject to these terms, you may use the output generated for you. You give us a limited licence to host and process your content only to provide the Service.
• We may remove or restrict content, refuse or filter outputs, and suspend accounts that break these rules. Rights-holders can report infringement to hello@sayollo.si; repeat infringers will lose access.

7. Our intellectual property

Ollo owns the Service and all of its intellectual property, including software, documentation, design and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service within your plan.

8. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, renewal, tax, cancellation and refund terms are governed by Paddle's Buyer Terms. Subscriptions renew automatically until cancelled; you can cancel at any time and keep access until the end of the paid period. See our Refund Policy.

9. Availability

We work to keep Ollo running well, but we do not guarantee the Service will be uninterrupted or error-free. To the fullest extent permitted by law, the Service is provided "as is", without implied warranties of merchantability or fitness for a particular purpose.

10. Suspension and termination

We may suspend or end your access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may close your account at any time. When access ends, we delete or anonymise your data as described in our Privacy Notice.

11. Liability

To the extent permitted by law, Ollo is not liable for indirect, consequential or special losses (such as lost profits, data or goodwill), and our total liability is limited to the fees you paid us in the 12 months before the claim. Nothing limits liability for fraud, death or personal injury where the law does not allow it. You agree to cover our losses from claims caused by your content, unlawful use or breach of these terms.

12. General

We are not responsible for delays caused by events beyond our reasonable control. You may not transfer these terms without our consent; we may transfer them as part of a merger or acquisition. These terms are governed by the laws of the Republic of Slovenia, and its courts have jurisdiction, without affecting mandatory consumer rights where you live. Questions: hello@sayollo.si.